Frequently Asked Questions

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We are Insured for any age, however we believe 10 to be a good age to start, you can book for kids using the family booking option, generally we will have a higher temperature set and under 18's will do just half the time to begin with. 

Also, whilst the health benefits are numerous, we recommend anyone who may be feeling unwell in any way, may have underlying heart conditions, or respiratory issues to check with their Doctor regarding any concerns prior to partaking in Cold Water Immersion. 

Further, any person with open wounds, unhealed piercings and/or tattoos we would recommend waiting until the healing process is complete before partaking in Cold Water Immersion.

It can certainly be a breath-taking experience and so we recommend booking onto our introductory dip, for your first time, where we can assist you. 

Part of the experience is going through the walls in your mind, and overcoming any negative thoughts. The physiological reaction to the cold is a positive stress on the body resulting in a far greater tolerance to any stresses the wider world may present to you.

Within just a few sessions you will build the resilience of mind and body to the point where you will be booking straight back in to go again!

The best method is to warm up naturally. You can do some quick exercise like jogging on the spot after, or harness your inner Wim Hof and get into your Horse Stance!

Get dry, get your clothes on and get your body moving. 

**We do not recommend jumping straight into a hot shower as the change in your blood pressure can potentially cause you to pass out.**

Please bring your own towel and an open mind. The water will provide the positive attitude and sense of achievement!

You are welcome to bring a robe and some clean indoors only footwear. 

We request all customers to remove outdoor footwear before entering the changing area and tub room.

You are welcome to bring your own headphones to use whilst in the water, however we cannot accept any liability for loss or damage to any personal property on site.

Certainly, you may want to bring a friend for moral support or you may wish to have your coach with you. If that person wishes to use the tubs, they would need to book their own session however. 

We do request people come clean, however there is one shower on site for a rinse off prior to entering the tub.

Our state of the art filtration system cleans the tub water at 10,000 litres per hour meaning the whole tub of water has been filtered approximately every 3 minutes.

Add to that our daily checks and use of Bromine sanitiser, the water will remain fresh and clean for every session.